Getting started
Your first consultation at Aurum: what to expect

If you have never had an aesthetic treatment, the first appointment can feel like the biggest step. A consultation at Aurum is a conversation and an assessment, and nothing is booked or done unless you are sure.
What happens in the consultation?
About 45 minutes covering your medical history, your goals and a full OBSERV 520x skin analysis, then a plan you understand.
We start by listening: what you would like to change, what you have tried and what worries you. We go through your medical history and any medication, because some treatments are not suitable for everyone. Then we look closely at your skin.
What is the OBSERV 520x analysis?
Advanced skin imaging that shows what is happening beneath the surface, including pigmentation, texture and underlying concerns.
It means your plan is built on what your skin is actually doing. It also gives us a baseline to look back on as your skin changes.
Will I be treated on the same day?
That depends on what is right for you. Prescription treatments always need a face-to-face assessment with a prescriber first.
There is never any pressure to proceed. If a treatment is not right for you, we will say so, and sometimes the best plan is less than you expected.
What does it cost?
The New Patient Consultation is £50, redeemable against any treatment or product.
How should I prepare?
- A list of any medication and supplements you take
- Any previous treatments, with rough dates
- Any allergies
- Your questions, however small
As with any treatment, individual results vary. Suitability, risks and alternatives are discussed fully at your appointment.
Frequently asked questions
No. The consultation stands on its own, and there is never any pressure to proceed.
About 45 minutes.
At our medical aesthetics clinic at Anna Hudson Hair, 5 Farmhouse Way, Shirley, Solihull B90 4EH. There is free parking.
Ready to talk it through? Book your consultation and we will start with your skin.
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